The physicians here put their patients first and actually care about patient’s well being and overall health. Each visit never feels rushed or generalized. Overall great experience here. I’ve already referred my mom, sister, husband, and multiple friends!

Always fast and friendly service

Always have a great experience here in the Bandera clinic.

Took great care of me!

All staff was very nice! New patient paperwork was clear and easy to understand. April McGriff was helpful and thorough; she listened to me.

This is a great place to take care of the whole family

Innovative Primary Care in San Antonio is exactly what modern healthcare should look like. From the moment you walk in, the staff is welcoming, professional, and genuinely cares about your well-being. Appointments are efficient without ever feeling rushed, and the providers actually take the time to listen and explain things clearly. I felt heard, respected, and involved in my care—something that’s surprisingly rare these days. The clinic is clean, well-organized, and easy to work with from my initial scheduling through every aspect of follow-up care. If you’re looking for a primary care team that’s knowledgeable, compassionate, and truly patient-centered, I can’t imagine a better recommendation than Innovative Primary Care - A Solid Five Stars. My highest recommendation.

The staff is wonderful and very helpful. However the NP we saw was dismissive and not friendly. She documented a complete physical exam when she did not lay a hand on my husband to examine. She ordered a huge number of lab tests she did not ask us about nor did he need. We declined all but the one we needed but some were done anyway. This type of practice gives medicine a bad name.

Innovative primary care is fantastic. Their staff is extremely responsive and have always been there when I need them. Dr Schanen is caring , friendly and knowledgeable.

The doctor and support staff are amazing. They always take time to answer my questions and concerns.

Always an amazing experience at Innovative Primary Care with Dr Shanen. He is very thorough and explains everything in detail for my well and sick visits. If looking for a primary Dr with the exceptional care this is the place .

Excellent service

Great experience all around!

Excellent bedside manners . Very informative.

They are all nice here and the service is great ! Very helpful

I miss Misty she was wonderful to work with. Wish I could connect with her by email.

This doctor’s office has given me a new lease on life. I’ve lost 30lbs and continue to be supported in my journey to a healthier lifestyle. The clinicians and staff are friendly and helpful, I definitely recommend.

Dr. Schanen is excellent and has a great, positive energy. The clinic locations are very convenient, and Abigail (medical receptionist) is knowledgeable and always helpful.

Courteous, Professional, most importantly they are vested in your health and wellbeing. Knowledgeable and willing to sit and discuss thoroughly your wellness plan. You aren’t just another patient.

I love coming to this clinic. Everyone is always warm and welcoming. All the ladies are amazing. Best medical care I have ever experienced.

Wonderful Dr And Staff !

Great visit, felt heard and understood!

I love the providers and staff, but communication is pretty difficult. When the app doesn’t work I can’t leave a message for my provider. Trying to place a phone call is even harder as the individual who answers the phone isn’t even in the same geographic area and can’t connect to the local office.

No long waiting time. Professional staff.

Very Thorough with your health!

Kerrie is the best NP! Listen and cares about her patients health and well-being... Thank yoi

I arrived for my appointment and was told I had a $158 outstanding bill. I'd never received a bill and have no idea what it was for. First bill I ever had on the 2 years I've been seeing you. The surprise was definitely not welcomed.

Very pleasant staff. Efficient.

This is the best doctor’s office I have ever been to! Dr. Schanen and RN Krizza are both amazing!

Needed assistance for a female geriatric's medical issue. Great service and assistance from Nurse Practitioner

I want to take the time to thank the whole staff at the San Antonio location for their genuine care. I had to go there today for a walk in appt and was blown away at how quickly they got me in to be seen. Not only was I in and out of the office in less than an hour, I was sent for a CT scan that was pre scheduled for me before I even walked out of the office and was seen upon arrival to the imagining location. AND Dr Schanen was calling me back with the results and a plan on the next steps to my care, before I ever made it home. I can’t tell you how impressive that was . I truly appreciate the level of care this office provided . Thank you for making me feel like I matter . -Carrie

Everyone is so nice. I love Kerrie Baker. She listens and is very knowledgeable, and makes me feel important.

Wish she was in San Antonio she was on the ball with getting me to feeling better Thank you so much 😊

Great place to trust

Great doctors and staff !! Most trusted for myself & my families healthcare needs

Krizza was so helpful with mine and my husband medication i have gone to other doctors and they dont care Dr schanen cared for me and my husband.

Awesome care and so friendly, great bedside manner.

Absolutely love Kerrie Baker. She is so easy to talk too, A very good listener. I would highly recommend her to anyone.

Kerrie and the team at Innovative Primary Care are friendly and knowlegable. I always feel that I am getting the best care available in the Rockport area..

I had great experience and doctor and staff are friendly and nice and great services

Very friendly, helpful and knowledgeable. Timely and efficient, no waiting for your appointment.

Very kind and attentive. Friendly and knowledgeable

Responsive and thorough. Kerrie Baker is an awesome provider

Authorization time excellent by office staff RN Krizza, Abigail, and Rosalinda. Dr. Peter Schanen was very good listener and helped managed my issues. I didn't feel rushed throughout the visit

Friendly personnel!

I have appreciated the personal attention and respect I received. Dr Schanen to listen and understand my concerns.

I've been extremely happy with Dr. Schanen and his office. I began seeing them in October 2023, and they have helped me on my weight loss journey. It truly feels they listen to their patients and help make the best health decision for each person. I HIGHLY RECOMMEND giving them a try if you're looking to establish care with a new provider!!

Absolutely the best. I love the care I receive and that feeling of being a part of a family. They care and it shows!

I rarely leave reviews but felt like this one needs to be written. I saw provider John Schanen at Innovative Primary Care at the Braun and 1604 location in San Antonio. I was blown away by how comfortable he made me feel as a new patient. He was extremely knowledgeable about my numerous medical conditions. He was very thorough in his examination and diagnostic criterion. He was even open to my own opinions, which led to making me feel like an active participant in my own care, unlike other providers who think you should always follow their medical advice. From start to finish, the staff who check you in, to the nurse in the back, they were all outstanding and deserve 5 stars! I highly recommend this practice and provider if you are looking for an exceptional customer service experience along with personalized expert medical care.

Very pleased with the staff and and their diligent work. Very thorough and understanding and patient. Would highly recommended

I am glad I discovered the team at Innovative. Not only was I able to get an appointment right away, but everything thing I needed was addressed promptly as well. All of my messages regarding follow up, authorizations and general questions were always answered and they even helped ensure I could get my prescription transferred so my benefits would cover everything. Much appreciated.

Had the best experience with a sucky situation. Kiddo had to get stitches while visiting from out of town. The doctor was so nice, kind, and patient with him. Really appreciated how he spoke to my child and took the time to make sure he was ok throughout the whole process. Could not have asked for better.

I was seen by NP Schanen from the Bandera office. He is very thorough and has great bedside manner. His nurse Krizza de La Pena is the best. She was able to get one of my medications approved through my insurance after multiple other providers had bans trying for a whole year and she did it in 24 hrs. I highly recommend that office.

I want to give a huge thank you to Dr. Schanen and Krizza for going above and beyond during my visit. They made me feel truly cared for and took the extra time to make sure everything was done right. Their professionalism, kindness, and attention to detail did not go unnoticed. It’s rare to find a medical team that genuinely puts patients first—and that’s exactly what they did. I’m so grateful for the outstanding care they provided!

My most recent visit many items of concern were discussed, and I received detailed information on each item. I'm very satisfied with my visit!

Very nice place....love the decor...the staff is so kind and caring...and I am extremely grateful for the medical expertise and care that I received.

Dr. Schanen was very helpful and I could tell he is passionate about what he does ! Very quick visit, I was in and out in 15 minutes !

Phenomenal staff!

RN Krizza is amazing! I was having a hard time getting a certain prescription approved but my insurance denied it. Dr. Schanen said he'll get a prior approval in the works and RN Krizza made it work, so now I have the prescription I need. Thank you Dr. Schanen, Irma, and RN Krizza!

Krizza worked with my insurance and got my medication authorized same day.

Excellent service! The doctors at Innovative Urgent Care - Family Health really listen and take the time to explain everything clearly. It feels like good old-fashioned, personable care. Scheduling is easy, wait times are short, and their Telehealth appointments are super convenient. What truly impressed me was how the staff went above and beyond when my insurance initially denied a prescribed medication. They gathered all the necessary information and personally handled the paperwork to justify my need. This level of advocacy made me feel genuinely supported and cared for, something you don’t often find in today’s healthcare system. The office is always clean and well-organized, and the staff is friendly, knowledgeable, and helpful. I highly recommend them to anyone looking for attentive, high-quality medical care!

Feeling great. Love the energy and positivity I get every visit. Everyone has been so helpful since I started as a new patient. Thank you

Such an amazing and professional staff and it felt good to talk with a Doctor who really cares! Thank you Dr. S.

Through, helpful, knowledgeable and took time to listen

I wanted to leave another review for these guys because they are always consistently great! As our PCP’s Dr. Schanen and PA Rickerson are the best care providers my family has seen. The girls in the office are always helpful and welcoming. Such a great environment for your overall health.

Loved my providers Stephanie Rickerson and Dr. Schanen and the staff is friendly and helpful. Felt completely comfortable during my visit. They listen to my concerns.

Innovative Urgent Care and Family Health Clinic have excellent doctors and staff. They are always polite and professional. I recommend them for your family health needs. I especially like to thank Jessica and Crystal who work the front desk in the office located at 9910 W Loop 1604 in San Antonio. They are always very helpful and polite!

Very helpful and super nice they give you all the information they think you need then work with you to make a plan that works for you. There give recommendations to people and places that can help teach you how to be healthier.

The best experience and excellent care.

I love Innovative Urgent Care Our Questions are always answered and they listen to our concerns The drs and nurses make us feel important. Stephanie Rickerson is the best

Krizza did such an amazing job with getting my insurance to cover with the weight loss medication! this place is very amazing and understands anyone’s weight loss journey and i recommend!!

“I absolutely love the front staff! They were incredibly helpful and made sure I was in and out quickly for my lab work. They also rescheduled my appointment to see the provider I wanted, all within my lunch break. I really appreciate their efficiency and great service!”

I had a very positive experience! She listened to what I had to say and helped me find the best medicine for my migraines.

I always receive great service 10/10 would recommend

Crystal was very well mannered with a personality second to none

Everyone was courteous and professional. Hi

Loved the ease of just walking in. This is from a person that was from out of town. The doctor and the staff a super pleasant. Recommend if you from out of town and you need a doctor's then go see them.

Excellent care..all staff are very helpful..but Iias Dr Rickerson congrats on the previous newborn!

Everyone was very friendly and super helpful!!!

I had an exceptional experience at this doctor’s office! From the moment I walked in, the staff was welcoming and professional, making me feel comfortable right away. The office is clean, well-organized, and has a calming atmosphere. Dr. Peter Schanen is simply amazing—knowledgeable, patient, and truly caring. They took the time to listen to my concerns, explained everything in detail, and made sure I understood my treatment options. It’s clear that they prioritize patient well-being. I left feeling confident and well cared for. Having labs done right there without needing another appointment somewhere else definitely makes things more convenient. It's awesome that the lab tech was skilled enough to get it done in one shot too. That kind of service really makes a difference. Highly recommend!

Awesome service thanks for coming to bandera

I love my Doctor Nelson! Always a pleasure to speak to her. She is so thorough, listens carefully, very assertive with all my medical needs! I am so happy with your establishment overall! Thanks Inez T. Salinas

Awesome tele visit Always the best !!!she’s so through

Nelson is awesome!

Great experience with such a professional.

This place is very professional, honest and will actually take the time to find a solution instead of a temporary fix. I highly recommend Dr Schanen and this practice.

I had a New Patient appointment and Kerrie Baker and her staff made this unfamiliar place feel like home. We are new to this area and while I did research on PCPs in the surrounding areas, Kerrie Baker was recommended quite often. And I see why, from the second I walked in the office I felt comfortable, and everything went smoothly. The staff is very helpful. Thank you for a great first time experience.

Phone tele visit

Dr. Rickerson was great! She was friendly, listened to my concerns and addressed them accordingly.

My husband saw Misty at the clinic. The staff is very friendly and Misty actually listens to the patient. Thank you for all you did for my husband. Highly recommend this clinic.

Excellent doctor. Very thorough.

Mrs. Baker always takes the time to listen to my concerns. I feel she really cares about the outcome.

I love my doctor and I love the staff. Would have gave 5 stars but I have an issue with billing. Been dealing with them for over charging me for the past couple (more than 2) months.

NP Nelson, as always, was friendly and very competent. An exceptional representative of your clinic.

Great experience. Quick appointment time and follow-up.

We were treated better than we’ve ever been! Dr was very very helpful. Wish he was our primary care in Tennessee!

The clinic was very busy and I had a slight delay in being seen. The staff were very considerate and checked in with me from time to time. Dr. John was very attentive and thorough.

Everything went perfect! From the time I arrived to the time I was released. Very professional. I'm thrilled I came back to a fast, knowledgeable doctor and crew here in Rockport!

I love my doctor. She is very good on everything. She goes out of her way to look things up, make referrals, and what ever else is needed. Ms. Mistie Kocurek is great.

Very personable and always attentive to my needs.

Love all the staff, kind, caring, prompt. Kerrie is very thoughtful and addresses all your medical concerns. The downside is electronic billing. Not everyone has a computer or printer.

Stephanie the PA is the BEST! She listens, doesn't judge, and works with you to be the best you can be. She has been so helpful that I referred many others to her to, now there is a group of us from my workplace that all see her!

First appointment and could not be more pleased.

awesome doctor

I had never needed to go to this Urgent Care Facility. I was impressed. Everyone that I dealt with was wonderful.

Dr Nelson! Is one of the finest!

The provider was professional, yet friendly, and was very thorough. I left feeling very confident about the diagnosis and the treatment.

New patient. So far I am very impressed.

Kerrie Baker, FNP is very knowledgeable and caring about my health care needs. I am also seen close to my appointment time (which is rare these days). Thank you for taking great care of me and my husband.

Nicest people in the world work here! I’ve already recommended to anyone that will listen to me….

The most amazing, friendly, and caring staff you could ask for. They make you feel like family! Lacy McMillion is the best provider I have had in a long time.

The front desk staff have always been professional and courteous. PA Stephanie is exceptional. As a nurse practitioner, I am proud to see another colleague giving A1 service.

You guys nare the greatest.

Professional and courteous staff. Convenient access to the office.

I walked in with symtoms of sore throat,cough,coughing up "poly-wogs", feeling puny. I was on cough drops,advil,Robitussin,to get by during the day. I Yelped,Google searched Urgent Care Providers in Boerne. Up popped "Innovative Urgent Care & Family Health Clinic." 4.9 Stars!!! Janet greeted me at the front desk,and checked me in,nice,professional,understanding,caring. Huynh,provided my medical care. Professional,caring,understanding,insight,wisdom all answers to my health care concerns. I walked out feeling better,educated,confident,referrals,and a prescription(s). Don't hesitate to see them,for your health care,period. I'm a believer,..My wife is scheduled for a health care visit. Thank-you Huynh. Thank-you Janet. Thank-you "Innovative Urgent Care & Family Health Clinic." Arnold said it best, "I'll be bach!"

Based on the excellent care I received the first time I visited Innovative, I went back for my most recent urgent medical need and I was still very impressed with the excellent care I received. Highly recommend!

Dr Kocurek is one of the best health providers I have ever visited not just in Bandera but in the state of Texas. She listens to what you have to say, she takes the time to give a proper diagnosis, and will do whatever is within her power to help you recover. Thank you for being here in the Bandera community!

I love my appointments with Huynh Nelson. She knows what my goals are and help me achieve them.

From out of town and needed urgent care. I was seen quickly! Office staff was professional and friendly. Nurse practitioner was amazing!! She listened, asked me questions and I never felt rushed.

Great service nice staff would go back again

Very friendly staff. Got in and out in a timely manner without appointment. Dr was very personable and helpful would recommend

Janet and Dr. Nelson were so sweet and really listened to my concerns. Dr. Nelson also referred me to some specialists, to get my overall health checked.

Awesome visit

Dr Nelson was extremely kind and listened to my concerns with compassion. She took the time to explain things and went out of her way to be of extra assistance if needed as well. I highly recommend this clinic.

Great staff excellent service. This is the only Doctor I’ve seen who is focused on service, quality, and treatment rather than test results. This Doctor is Proactive to the problem, and solving it, instead of being reactive to the symptoms. I refer everyone to him and highly encourage anyone looking for a Doctor to see him. This Doctor has my business for a very long time.

Kerrie Baker is an awesome nurse practitioner. She truly cares about her patients and makes sure they understand what is going on with their health.

John and Stepanie and the entire staff are always so nice and accommodating. This is our go to urgent care clinic

Very friendly and professional.

I loved the nurse practitioner and Janet!! They were both very professional and very helpful and friendly. They made me feel at ease. That's very important when you're going for any kind of medical care and it really truly was greatly appreciated. And I got in and record time. Thank you so much. Carol Valverde

Excellent care from FNP. Huynh Nelson, she is everything a patient needs, from her first smile to her warm farewell. These are the healthcare professionals we need in our darkest days. 🌸

Pleasant, Friendly, and Professional!

IU Care was a great experience. I was in and out in half an hour. Kerri is a great PA. Highly recommended!

I like Dr.Kerrie Baker she is awesome

Love being able to walk in and be seen right away!! Such a great clinic and such attentive provider.

Misti is amazing and the staff is very friendly as well.

PA Rickerson was kind and took the time to listen and made sure I understood the solutions to my issues.

Great provider, a very kind, knowledgeable person!

The staff and Dr. Baker are amazing! They make me want to go to my doctor appt not dread being there!

Misty is the best!

The Best

She was great really kind and patient.

Very helpful and people friendly ! I received quick help and direction. Very happy with everyone there!

PA Nelson is a great addition to the Boerne location. She's intuitive, smart and gives patients the time and attention they need.

Everyone there was fabulous. Just like it should be.

Just took my son to be seen here from out of town and they were amazing. Hope and Erica in the front were fast, prompt, comforting and very friendly. Dr. Baker has amazing bedside manner and was able to make my two year old feel at ease. Thank you!

Everyone is always really nice

Dr. Baker was thorough with her exam! She made me feel heard and not rushed and I left without any questions! She made sure I left with a treatment plan that was comfortable for me. She is easy to get ahold of via patient portal if you have any questions or concerns at any time!

The office runs like a well oiled machine with no long waits. Kerrie Baker is very thorough and takes time to answer questions. Healthcare at its finest!

My throat was swelling shut, and the teamwork of the Bandera, TX & Braun Rd. clinics combined likely saved my life. I commend all the staff at both locations.They are a professional, and caring group of hard workers.

Friendly environment and professional care.

Very nice and attentive to my concerns

Great experience. Friendly staff.

Mistie really listened to me . I’m so thankful and hopeful now for better health !

Dr Baker at inovative urgent care provides excellent service. She takes time to explain treatments and options and listens to her patients. The only complaint is the do not have contracts with insurance to provide injection of medication. Vaccines etc and bill insurance you have to pay cash fir these services.

I always get the best care from Dr Rickerson, she provides fenomenal care!

They got us in very quickly, very professional and helpful. Will definitely return!

Updated: 11/14/2024 Hi, I want to thank Dr. Schanen and his staff for going above and beyond to resend my prescription and even include nausea medication with it. Thank you, everyone! This weight loss journey has been challenging, but thanks to Dr. Schanen’s consistency and guidance, I’ve lost over 80 pounds—from starting at 303 pounds down to my current weight of 220. Thank you again! Great service, San Antonio, Rockport,Texas the owners or very knowledgeable on everything I can’t thank you enough for the special, excellent care you have always provided to my family. Thank you

I am constantly amazed by how caring, supportive, and professional the staff is at Innovative Urgent Care & Family Health in Boerne and Bulverde. Huynh, Misti, and their staff go above and beyond to support their patients. What a blessing to have them taking care of us!

Huynh Nelson is great! She responds to my messages quickly and is very personable!

We love this place. Everyone is friendly and welcoming. Great staff with a wealth of knowledge and experience.

NP Nelson was amazing! She took the time to listen to my issues and resolved them with patience and compassion. Will definitely see her again

Kerrie is the best! She has great bedside manners and provides great care!

My 88year old mother absolutely loves and appreciates Kerrie Baker, APRN, FNP-C and how well Kerrie is helping her. She appreciates everyone in the office. ❤️

Clean. Efficient. Walked in and was seen immediately. Very knowledgeable and not locked in to only medical solutions. Whole body wisdom viewpoint.

I love how you get me in to see misty in such a timely manner! Misty always listens to hear the whole story to see the entire picture of what is causing my issues.

Dr. John Schanen, and Huynh Nelson on Televisit and in person. “Innovated Care always exceeded all my expectations! The doctors and staff at 1604 and Braun location provided outstanding care, taking the time to listen attentively and address every concern with genuine compassion. The level of professionalism at Boerne location combined with a personal touch made me feel truly valued as a patient. From start to finish, the experience always smooth, efficient, and reassuring. I couldn’t have asked for better service—highly recommend Innovated Care to anyone seeking top-notch healthcare in a warm and welcoming environment!”

Our NP, Nelson, was amazing! She is extremely knowledgeable, efficient, and understanding. I highly recommend this facility and staff.

Great service! The Staff are awesome. Huynh Nelson, APRN, FNP Is the best. Of Course Dr. Schanen and the girls at 1604 and Braun in San Antonio are outstanding.

Kerrie Baker is awesome.......they really take care of you as a patient......very friendly......highly recommended

Dr. And staff are friendly ,knowledgeable, and provide a great service... Thank you Misty and staff... They make going for health care almost enjoyable...

Seen very quickly, in and out in under 30 mins. Dr was great with my daughter and didn't try to push any unnecessary treatments. Front desk staff was very nice and helpful.

Great Drs.. very happy with the care and services i receive

Adequate care and followup.

Ms. Baker is attentive to the issue at hand while still paying attention to the overall picture. Her bedside manner is respectfully nurturing & relieving. Not feeling good sucks but having a provider like her on my side makes the yuck not suck so bad. Recommend 10/10.

Very helpful staff.

Great service. Friendly. Explained everything so I could understand. Thank you

Everyone was extremely friendly, knowledgable, helpful and efficient. I highly recommend!

Very thorough with your health! They actually care about you. They answer all your questions and concerns. It's not just a 5-minute visit!

Absolutely the best place. People are friendly, Keri Baker is such a kind and caring lady. She actually talks to you and listens to you about your concerns.Being a retired nurse I can tell you that’s hard to find.So glad I found her,I would recommend her to anyone.

Went for visit with doctor. Always very efficient & thorough also very friendly. Had a good visit and was treated. I am feeling much better today. Would recommend Innovative Urgent Care in Bandera.

Dr. Kerrie Baker is AMAZING!!!!

Kerrie is amazing, best doc I have ever seen. I recommend yall to everyone I know

Everyone is friendly and genuinely concerned about your well being.

The entire staff at Bandera Innovative Urgent Family Clinic are friendly, compassionate and extremely professional. They are a staff of knowledgeable and experienced doctors, nurses and techs each a with a deep concern for your well-being and good health. I can't say enough good things about the fine people at Innovative Urgent Care in Bandera and the fine care they give to each of their patients! Thankyou Dr. Schanen, Mistie Kocurek and your entire staff for taking such great care of me and my family!

Innovative Urgent Care has been taking care of me for several years. The staff has been awesome. Thank you Misti and staff for your excellent care.

I enjoyed Ms Bakers care. She is very much involved with your care. I found my home! 😊

Mistie is THE best! She is so compassionate and understanding. She was in Kerrville practicing for a while, and when she came to Bandera, I followed. I have that ol' white coat syndrome and the dr is not my favorite place, but I absolutely do not mind seeing this gem. Thank you, Mistie!!! You really have no idea... 🙂

Dr Mistie was awesome. I had an ear infection and felt like I was sitting in a fishbowl. Less than 24 hours later, my hearing is back to normal. Thank you for the assistance!!!

Dr Schanen and the whole team do a great job. You don't have to wait weeks to get in for an appointment, and everyone is quick and efficient. Definitely would recommend!

NP Nelson exceeded my expectations! Was so easy to talk to and appointments are so convenient to schedule. I am extremely happy with her service!

We were referred to this family Dr. office and I can tell you that this place checks all the boxes. Dr.Huynh Nelson is incredible, she is so informative and goes the extra mile for us. I can say without a doubt that this is the best Dr. office in Boerne. 😃

Very friendly environment. Huynh Nelson, FNP was very easy to talk too. Explained everything and how she could help me in every way. I’d recommend her to everyone. Thank you

Always good service

Well, if you really want to know. She was excellent. And I rarely give those.

Had an urgent need and they got us in quickly. The staff was very accommodating and Misty did a great job!

Great. Really go above and beyond.

Very pleased with Dr Baker. We found an office with nice staff and a nice doctor.

Awesome staff, and puts you first. Listens, and provides most optimal solutions to achieve your health goals.

I love the doctors and staff. They are always very friendly and helpful and very concerned about your well-being. I highly recommend this place .

Innovative Urgent Care continues superiir responsiveness and flexible services. As a business professional, using Telehealth is very helpful to make and keep appointments. The level of personal attention is fantastic !

Fabulous, freaking awesome!

I love these guys. Blood draw was painless. Doctor addresses all concerns without being rude and shoving you out the door like some docs. They keep up to date and share new info. I loved my SA doctor office but I just can’t deal with the drive there and back anymore. I’ll miss him but I feel totally comfy with the Bandera office.

Absolutely love my Dr and her services!!

Doctor is so easy to talk to and listen to all of your concerns Thank you

Misty was great, as always.

Huynh Nelson is amazing! She takes the time to find out about you and your medical needs so everything is addressed. I was referred to her and so grateful for it!

My favorite Health Care Clinic. My provider, Huynh Nelson, APRN, FNP is always so ready to help me with any of the problems I bring to her. She always greets me with a smile and is never in a hurry to rush me out the door. In fact, her whole staff here in Boerne are all very helpful. Thanks to you all for always being there for me.

Amazing staff and the provider was professional and caring.

Dr Nelson addresses every situation with patience and resolved the issues. I have never met such a wonderful doctor who cares… she is the best and I would recommend her to everyone.. I’m so glad I have met her .. it’s rare to find that these days!

My family and I have been a happy patients of the practice going on over 9 years. The Doctor is very thorough and aggressive in treating the cause of the problems instead of masking the symptoms. The entire staff is professional and well trained in all aspects of their profession.

Dr. Nelson is amazing! She's super friendly and thorough.

So grateful that I stumbled upon innovative urgent care. My health will be better for it.

Always concise and professional as well as proactive in getting the ball rolling towards better health

compassionate and caring. good visit. cooperative with other medical requirements processes.

Excellent!!

Very personable staff. Love this clinic.

Quite possibly saved my life... received lab results back and called me to send me to the hospital immediately as I was in kidney failure. If I had waited any longer it certainly wouldn't have been the current outcome, which is recovery! The staff are always friendly and courteous. The wait is short and they give great personalized care.

Awesome Dr. And amazing staff.

Was happy with the video visit

Great staff! Efficient, courteous, professional, personable! Dr. John was awesome! This is the first Dr. where my son was not anxious or seemed to be uncomfortable. He was very receptive of his care! Dr. John was Very thorough in explanation of diagnosis and plan for treatment/care for the urgent care we needed! Great bedside manner! Highly recommend! Thank you so much Innovative Urgent Care for great service!

Wonderful ! We loved our visit. The team was very attentive, listened, and gave constructive feedback.

Office is really friendly, the nurse even offered to hold my hand through everything, definitely a great practice with an even better staff !! 10/10

Innovative Urgent Care and Family Health Clinic is where I go my for an urgent care. The staff is efficient, caring and friendly and they get you in and out quickly. The care and staff are outstanding. I don't want to go sit somewhere and wait for a long time for impersonal service?? Go to Innovative Urgent Care!

We were very impressed with Innovative Urgent Care & Family Health Clinic and will definitely use them in the future for all our urgent care needs. We were especially impressed with Huynh Nelson who we saw. She spent a lot of time explaining things to us and researching other doctors to refer us to. Very nice staff and very quick to get in. I highly recommend them.

Super thorough and very kind! Answered all my questions! I felt validated and seen, thank you so much!!

Easy to set up excellent reception, great doctor, listens and acts , no extra tests etc overall the best health care in Bandera

She listen to what you have to say she very respectful so is her staff very clean place etc

FNP Nelson is caring, thorough, and she has her patients best interest

The care and attention I always receive here is second to none

Very professional, extremely helpful and very thorough!!!!!

Was taken care of quickly and professionally…

Excellent Health service provided by Huynh, She addressed my needs and concern with compassion and understanding. I felt comfortable expressing health concerns that I previously would not bring up with other previous health providers. I believe I found my Primary care doctor with Innovative Urgent Care.

Huynh NP was personal and attentive! She made sure I understand everything and took the time to listen to any questions I had. Highly recommend!

PA Nelson was amazing. She explained everything word for word and made me feel comfortable about my visit.

Great care and service. They're always very thorough and attentive.

Nothing but great experiences. Dr Nelson is the best!

My visit here was probably the best experience I have ever had with a Doctor. I would recommend this place to anyone.

I really love this establishment, their doctors are great and I appreciate that they take the time to listen to you and give you positive feedback. They really give you the "Old School" service, with the new school knowledge. They take the time to listen to you and offer suggestions to help you improve your health. I can’t go on enough about how satisfied i am with their doctors. Specifically i suggest Dr. Nelson… she is awesome! I truly get the feeling that she cares about the patient and loves the work that she does. I appreciate the followups, and the open lines of communication via the portal. You can really feel that she wants to provide her patients excellent medical care. Additionally i enjoy using the teleheath option online for appointments via webcam or cell phone camera. This is extremely helpful when you don’t have time to visit the clinic. This works great for me when im traveling for work.

I felt very comfortable in this clinic. Everyone was very nice.

Best care provider in boerne by far! Huynh is amazing! You don’t have to just come here for urgent care either!